Alltek Welcomes New Help Desk Engineer, Matt McDowell

by | Mar 29, 2017 | Business IT News and Information For Small to Large Companies In Polk County

Alltek welcomes experienced and strategic problem solver to their team of IT experts.

Matt McDowell

Alltek is growing and thriving, as such, their team is growing too! The Alltek team is excited to welcome Matt McDowell as a new Help Desk Engineer. Matt is highly experienced in IT and is helping to provide Alltek clients with a more personalized and responsive approach to managed IT services.

Alltek has honed and optimized their ability to provide local businesses with a Managed Services Provider (MSP) experience that is second to none. The Alltek approach is a commitment to collaborate with clients and form impactful partnerships with businesses. To be the strategic IT partner that clients depend on, Alltek is dedicated to hiring the best up-and-coming tech talent that Florida can offer. Bringing on Matt McDowell as their new Help Desk Engineer is a testament to that goal.

Matt McDowell comes from a background that is almost exclusively tech-focused, with a decade of experience working as a tech support rep, troubleshooting expert, and installation technician. He has experience in leadership and management positions that have allowed him to hone his instincts to provide our high standards of customer service. Matt is a multi-tasker, quick learner, and critical thinker. He is passionate about all things tech and is currently in pursuit of a Bachelor’s degree in Computer Science.

His role as a Help Desk Engineer connects Alltek clients with a proactive problem solver who will ensure that they are always taken care of. Alltek is defined by being the dynamic IT partner that business owners need. Adding Matt McDowell to the Alltek team is a promise of this underlying mission and his experience and attention to detail will be a huge asset for Alltek clients.

“Welcoming Matt McDowell as our new Help Desk Engineer is very exciting for our team members and clients alike,” says Alltek CEO, Tom Bowles. “His experience and technological expertise make him the perfect fit for this position.”

His ability to work directly with our clients to help them solve problems quickly will be a huge asset to our team,” Bowles continues. “Having Matt McDowell on board as a proactive and responsive point of contact for our clients will allow our team to become even more focused on what we do best: providing a consistent, reliable and strategic IT partnership for every client.

If you’d like to learn more about Alltek, their new team member and how their continued evolution is changing the managed IT services game for everyday professionals, don’t hesitate to contact with their team of experts right away at 863-709-0709 or {email}.